There are three ways to sign into The Moon:

  • Sign in directly from your Moon Team URL, using your email address and password.
  • Sign in at https://login.moon.team/
  • Sign in from an app icon on your iOS or Android device.

Tip: Your platform's URL is usually the name of your coaching program or your coach followed by .moon.team— it will look something like yourcoach.moon.team. You can also sign into more than one platform simultaneously.

If you get stuck along the way, jump to the troubleshooting section below! 👉🏽

If you know your Moon Team URL

  1. Visit your Moon Team URL, e.g. yourcoach.moon.team.
  2. Enter your email address and password, then click Sign In.
  3. Tick the box next to Keep me signed in, if you'd like.
  4. Click Sign in.

If you do not know your Moon Team URL

  1. Visit https://login.moon.team/.
  2. Enter your email address and password, then click Sign In.
  3. Click on the Moon Team platform you wish to sign into.
  4. You will be signed in automatically

Sign in from the app icon on your mobile phone screen

If you have the app icon on your mobile phone screen, just tap on it to sign in. If you don't have the app on your iPhone or Android home screen, go here to learn how to add it. The app will look like this on your phone:

 add-to-home-ios-0.png

Troubleshooting

We're sorry you’re having trouble! Here are some steps you can try:

🌱 Create your Moon Team account

If you know your Moon Team URL but don’t know what email address and password to use, you might not have created your individual Moon Team account yet. For step-by-step help, see Join a Moon Coaching Platform.

✅  Double-check your email

If you've already created a Moon.Team account, be sure to use the same email address you signed up with. Try clicking on the forgot password button at https://login.moon.team/.  If you have more than one email address, you can try each one.

Tip: Our support team is ready to assist you at any time. Click on the Live Chat icon on this page to let us know how we can help!

 

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